ABOUT EXTENDEDSTAY.NG
Extendedstay is an online booking & management platform that enables travelers to connect to Hotels and Apartments in Africa. Driven by the mission to enable everyone to experience Africa, Extendedstay has made substantial investments in digital technology in order to eliminate traveling impediments.
With our formidable background as both owner and operator we have the understanding of what it takes to create a unique experience. We are strategically positioned to disrupt the norms of traditional hotel management.
We are passionate in exploring innovative ways of how hotels and apartments are effectively marketed and managed as well as delivering idiosyncratic experience to every guests. Thus, we give colossal support to each property leadership team.
We also have an effective customer service line dedicated to assist customers in making informed traveling decision. Therefore, irrespective of the traveling purpose, be it for leisure or business, clients can make instantaneous booking on our platform for their perfect accommodation easily without booking fee.
Our mission is to provide unique hospitality services that specializes in comfort and luxury. To give an impeccable hospitality experience to travelers. Therefore, enabling everyone to experience Africa.
To develop a healthy relationship with guests and partners by providing exceptional customer service. To delight our lodgers consistently by creating amiable and engaging experiences directly from the heart. Therefore, enforcing Extendedstay a preferred choice for all accommodation needs in Africa.
GUEST SATISFACTION
Therefore, Guest satisfaction is highly paramount to us and we always strive to exceed their expectations in terms of quality of service delivery. We actively engage in open communication, active feedback system, satisfaction monitoring as well as compliments & complaints analysis in order to recognize guests’ requirements and provide corresponding satisfactory services.
EMPLOYEES
Openness to new skill and innovation increases productivity. As a result, we base our approach in regular training & development of our employees for effective service delivery at all times. Such training include but not limited to human relations, work ethics, communication, customer service, diversity, quality initiatives, safety and complaint resolution.
Therefore, we pride ourselves in possessing a formidable team that delivers guest satisfaction always.
OUR PARTNERS
Our desire is to redefine the face of hospitality services, thereby satisfying the expectation of all partners: hotel partners, apartment partners, business partners, travel agencies, booking platforms, financial institution partners, government, suppliers etc.
AT THE CORE OF EXTENDEDSTAY, THERE IS A RESOLUTE PASSION AND A COMMITTED INTRINSIC IN EVERY ENDEAVOUR WE HAVE EXECUTED SINCE INCEPTION.
As a profound hotel management firm with a deep legacy, we produce an institution of excellence with our comprehensive portfolio of boutique properties that communicate to sensitive travelers and hotel owners equally.
Our clients become a part of us – the Extendedstay family. Hence, we are happy to consistently see the guest who visit again, employee who prospers and business that expands.
RESPECT
We respect all our partners and we always strive to have a healthy and mutually beneficial relationship We are absolutely committed to excellent service delivery at all times.
EXCELLENCE
Each of the hotels and apartments managed by us, rejoices over its own uniqueness and significance in hospitality space.
UNIQUENESS
We know that one of the greatest asset available to any Business entity is people. We are devoted to raising a formidable team that deliver excellent customer services.
When you arrive in any part of Africa, you can be certain that Extendedstay can connect you to the hotel/apartment close to your destination – giving you more time for business or relaxation.
Indeed Travel is good for the soul! The core assignment of Extendedstay is to create unique and significant experiences that connect people to luxurious hotels and apartments in Africa.
ABOUT EXTENDEDSTAY GRAND HOTEL
Extended Stay Grand Hotel is one of the leading hotels in Nigeria and it's about the correct blend! Situated in the core of Lekki Phase 1 and separated from the buzzing about of the Lagos city.
We offer our walk- in visitors and corporate guests an ideal mix of comfort and luxury carefully mixed to deliver full satisfaction. Our hotel has taken significant measures in the hospitality industry to live up to international best practices. We ensure that all our rooms are well-furnished with world- class amenities. Every night spent in our room leaves a durable expression with the lodger.
We pride ourselves in specialization of provision of luxury and comfort.
Each room categories ranging from Standard rooms to Superior suits is exclusively and creatively designed employing special varieties of appealing colours and quality materials sourced from international manufacturers and artisans from across the world.
We cater for individual or corporate guests with cozy
rooms. Simple sophistication is complemented by pure convenience and our accommodation will make you feel right at home. Little wonder, anyone that visit will always desire to have an “extended stay”.
Extended Stay Grand Hotel rooms are spacious and provides an impeccable place for relaxation after a long day. The city may be awake all round the clock but you
shouldn’t have an issue doing so. Take a full bath available in every room and then put on a robe and fall into bed. It’s the perfect way to end a day in our hotel.
A delicious, healthy, comprehensive and well-priced menu that will appeal to everyone created by our proficient chefs. Infact, there is something to satisfy everyone at our Restaurant irrespective of your meal preference. With our proactive waiters and extensive choice of meals as well as exotic drinks from our restaurant, you are set for a new level of taste.
OUTDOORS
Parking space
*High speed WiFi
*24 hours Electricity
*CCTV
*Security
*Restaurant & Bar
*Smoking area
ROOMS
*LED Flat Screen TV
*Cable TV
*High Speed Wi-Fi
*Refrigerator
*Air-conditioning
*Duvets and Pilows
*Toiletries
ON REQUEST
*Laundry Services
*Room Services
*Airport Pickup